Resources

Ali Hodges, Managing Director and co-founder, and Ben Hodges, Business Development Director at Abode Heat, talked to us about the impact coaching has had on the business.

Planning is a crucial part of business growth. Without a plan it can be difficult to focus on the tasks that will drive your business forward.

A range of business coaching programmes for every step of your entrepreneurial journey

Who are my business stakeholders? Map your stakeholders and how your business practices affect them For the last 50 years, most businesses have operated based on shareholder primacy. This model states that the only respon...

Customer satisfaction is key to any successful business, but how can your organisation develop this into customer loyalty? First of all, what defines a good customer relationship? We believe there are three main elements to...

Good customer relationships are important, but how do we achieve them?

The lockdown and social distancing policies imposed in the UK over the past few months have led to a surge in online shop, a trend which many people expect to continue even when life returns to normal. This means it is now more important than ever for businesses to ensure their internet activity...

James Brewster from Dentsu X explains how companies can use search-engine optimisation (SEO) to deliver new customers and drive business growth The coronavirus pandemic has only served to increase the emphasis that businesses should place on selling online.

Sam Selbie of the creative agency Whitespace explains how improving the user experience (UX) in website design can boost revenues The explosion of e-commerce in recent months is set to endure well beyond the coronavirus pan...

Raising awareness of your business and what you can offer your customers has never been more important, with recent research showing that 60% of SMEs are concerned about how they will attract customers back to their business ...