Resources

We've carefully selected resources to help you with whatever challenges you may be facing right now in your business, so feel free to browse what's on offer below. If there's any content you'd like to see on here, why not let us know.

12th Jul 2021

Realising the value of patenting your product

Do you have an idea or invention and not quite sure where to start?

12th Jul 2021

Keep cashflow positive and protected with the Small Business Commissioner

Santander has collaborated with the Office of the Small Business Commissioner to help businesses that may experience late payment of invoices.

resources listing

Collette Philip

Founded in 2016, Brand by Me helps organisations build social justice into their brand strategy.

Beatrice Ngalula Kabutakapua

A storytelling business coach that shows women entrepreneurs how to incorporate their stories into their businesses to make them more visible, profitable and to give back to the community.

Discovering digital

Discovering digital: taking your business online

Thinking of trading online? The current social and economic climate – with much of the world in lockdown and many bricks-and-mortar stores forced to temporarily close their doors – has meant many businesses are now looking to operate online instead.

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Retailer outwears coronavirus with funding and website

Capital Cashmere retails high quality ladies and mens cashmere clothing at county shows, game fairs, high class horse events, such as horse trials and racing. During the winter they hire indoor community spaces where they set up ‘pop-up shops’.

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Who are my business stakeholders?

Who are my business stakeholders? Map your stakeholders and how your business practices affect them For the last 50 years, most businesses have operated based on shareholder primacy. This model states that the only respon...

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Customer satisfaction is good for any organisation, but how can you develop this into a loyal relationship

Good customer relationships are important, but how do we achieve them?

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Why good customer relationships are important for your organisation

Customer satisfaction is key to any successful business, but how can your organisation develop this into customer loyalty? First of all, what defines a good customer relationship? We believe there are three main elements ...

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People power: Ten tips for using social media to grow your business

The lockdown and social distancing policies imposed in the UK over the past few months have led to a surge in online shop, a trend which many people expect to continue even when life returns to normal. This means it is now more important than ever for businesses to ensure their internet activity...

Happy customers spend more money

Happy customers spend more money: Ten tips for a creating a better user experience (UX) in e-commerce

Sam Selbie of the creative agency Whitespace explains how improving the user experience (UX) in website design can boost revenues The explosion of e-commerce in recent months is set to endure well beyond the coronavirus pan...